Shop Guide for New Customers

First steps for new customers in the online shop

Order as a guest or with youronline user account for further advantages

1. Search & Find

Use various search options like the searchbar to find our products:

Search Field

 

 

  • Search for various information or products 

 

  • Product names, STAUFF material numbers, and cross referencing of competitor material

 

 

Product Navigation

  • Follow the category path

 

  • Step by step to the desired product

 

  • Narrow down the products using a variety of filter options

 

Go to the product categories

Cross Referencing of other Manufacturer Descriptions

Find the right STAUFF product easily with cross referencing:

 

 

  • Search for the competitor´s material number in the search field

 

  • Details of the refferenced competitor are displayed in the search results

 

2. Prices & Availability

On the product detail page you will find all the information about the product:

Optional Actions & Information

  • Enter requested quantity
  • get realtime information about price and availability 
  • Add product to shopping cart and save for later
  • see bill of material for clamp kits and other products

 

  • Various product information e.g. material, standard, packaging unit, customs tariff number, country of origin and much more
  • check online catalogue directly on product detail page

 

  • Benefit for existing customers: Your companies individual price conditions are directly displayed

Enquiry List

Directly request products that are currently unavailable:

  • When uploading the quick order
  • Directly in the search field or in the search results
  • On the product detail page

 

⚠️ You also have the option of requesting your individual pricing in this way. Please feel free to attach further information and files (e.g. technical drawings) to your enquiry or give your order number so that the desired products can be added to the order.

Do you still have questions about STAUFF products?

Please use the Contact Form or our Live Chat

LIVE CHAT

 

3. Shopping Cart & Order Processing

Your order overview with configuration options and your individual pricing at a glance:

overview shopping cart

Information

  • Your individual pricing

 

  • Availability of the articles

 

  • Information about the weight

 

  • Optional: Enter voucher code (1x per order)

Share your Shopping Cart

 

  • Click on the share-button to send the completed shopping cart via link.

 

  • Recipients will have all products added to their own shopping cart by clicking on the link.

 

  • This way you can share products and orders with your whole organization in just a few seconds.

specify preferred shipping date

  • If not specified, fastest possible ship date will be offered

  • For specific items or complete order

⚠️ If you want expedited shipping, you must also select the "expedited" shipping option.

 

Select Complete Delivery

  • Depending on selected shipping method

  • For complete order

 

Register or checkout as a guest without an account

Sign up for direct access to orders & other benefits

4. Checkout

Delivery & Billing Address

  • One-time delivery address within the USA

 

  • Set default addresses with one click

 

💡 Tip: If you enter your mobile phone number with the delivery address, you will receive updates on your delivery via SMS (depedning on the freight forwarder chosen).

Specify delivery & billing address

Select Shipping Method

 

 

  • Prices may vary for delivery on State

    Shipping costs are shown shortly before the purchase is completed.

 

⚠️Important: For orders received by STAUFF before 2:00 p.m., the goods will be dispatched that day if you choose expedited or the next day if you choose standard service.

 

 

Payment options

  • MasterCard,

 

  • VISA,

 

  • American Express or

 

  • PayPal

 

Payment by Invoice is only available for existing customers

Summary

  • All order details summarised for you

 

  • Set your own order number

 

  • Submit your order

Shop Orders

 

 

  • An overview of all your orders in the STAUFF Online Shop.

 

  • Simply reorder with just one click.

5. Receipt of Order

Documents by E-Mail

 

  • Order acknowledgement

 

  • Purchase order confirmation

 

  • Delivery note

 

  • Invoice

 

Delivery of Goods

Do you have any questions?

Please Contact Customer Service

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